Services
Get Started with Independent RN Patient Advocates
1.
Schedule your free 30-minute consultation by calling Rosie Oldham
at (602) 369-8444.
2.
Discuss your concerns.
3.
Let Independent RN Patient Advocates assess your situation and develop a plan of action.
Our Services
Assessment Package
Receive 5 hours to determine immediate and long-term medical needs, and medication review. Assessment includes setting health care goals and identifying resources in the community to meet them.
Hourly
Our fees for on-going professional services are set on an hourly basis.
Professional Service examples:
- RN Patient Advocate can attend doctors appointments/hospitalizations/outpatient procedures
- In-home or phone consultation with patient/family/healthcare providers
- Education: Health & Wellness/Diagnosis/Medications/Procedures/Treatment options
- Research treatment options/medications and discuss with patient/family/healthcare providers
- Attend healthcare team meetings if needed
- Improve communication between patient/family, and your healthcare team
- Develop a health history timeline from medical records to assist healthcare providers with a quick overview of prior medical issues
- Review concerns and answer questions about the healthcare of the patient
Health Advocate’s Code of Conduct and Professional Standards
- Health advocates* practice with compassion and respect for the patients, clients and families with whom they work.
- Health advocates’ primary commitments are to promote the health, safety, and rights of their patients and clients.
- Health advocates will, at all times, be transparent in their work with clients. They will disclose to clients their credentials, experience, pricing structure, and any financial relationships they hold with other professionals, businesses or institutions.
- Health advocates will, at all times, maintain privacy on behalf of their patients and clients and will keep confidential all activities and records according to agreements among them, and any applicable laws.
- Health advocates will guide and assist their clients-patients in medical decision-making but at no time will make decisions about health or medical care or payment for medical services on their behalf.
- Health advocates will promote use of their client-patients’ values and belief systems as the foundation for their decision-making.
- Health advocates will, at all times, practice within their competency. Any requests for services outside the advocate’s expertise will be referred to someone else who is equipped to provide those services to ensure the client-patient is benefitting from the best knowledge base.
- Health advocates will, at all times, work within their professional boundaries and will reject any requests or demands that would cause them to violate those boundaries. Such violations may include, but not be limited to, accepting money or gifts as compensation for referrals to or from other professionals, businesses, or organizations; fulfilling requests to perform illegal or unethical actions; agreeing to provide services outside any geographical limits; developing a romantic or sexual relationship with a client or someone related to the client; agreeing to perform any duties without the disclosure or input needed from the client; or any other circumstances that could result in conflicts-of-interest or the inability to fully perform the work the two parties have agreed upon.
- Health advocates will not discriminate. They will at no time refuse to work with someone due to that person’s race, religion, culture, gender, or sexual orientation.
- Health advocates will continue to pursue education to further their knowledge base, skill set, and practice in order to provide client-patients with the most current information relevant to his/her health situation.
https://healthadvocatecode.org
Meet Our RN Patient Advocates
Every advocate is a Registered Nurse who works one-on-one with you and your family. Find your state to meet your local advocate.
Rosie Oldham, BS, RN, LNCC-R, BCPA

AREAS SERVED
The Phoenix area, including Glendale, Litchfield Park, Surprise, Peoria, Anthem, Scottsdale, Mesa, Tempe, Gilbert, Chandler, Paradise Valley, and Fountain Hills.
Rosie Oldham has been a registered nurse since 1981 and is credentialed as a Legal Nurse Consultant, Certified (LNCC) by the American Legal Nurse Consultant Certification Board (ALNCCB). As a Legal Nurse Consultant in practice for over 27 years, it became clear to Ms. Oldham that by utilizing her litigation background she could make a difference by preventing some of the medical malpractice cases she reviewed over the years.
Since early 2016, Ms. Oldham has provided consulting to patients and their families as an Independent RN Patient Advocate. Upon completion of the University of Arizona College of Nursing Learning Intensive course for Independent RN Patient Advocates in November of 2018, Ms. Oldham obtained the Board Certification for Patient Advocates (BCPA). Working as an Independent RN Patient Advocate, completing the U of A Learning Intensive and passing the credentialing process has been the highlight of a career devoted to helping clients safely navigate the healthcare system.
Ms. Oldham has experience in many different specialty areas of nursing in addition to founding R&G Medical Legal Solutions, LLC in 1992. She is a contributing author to many medical legal articles and textbooks. She has presented nationally to nursing associations, physician groups, and attorney organizations.
Melissa Belleau, RN, BCPA

AREAS SERVED
The Denver area, including Highlands Ranch, Littleton, Centennial, Englewood, Lakewood, Parker, and Castle Rock.
Melissa is a Registered Nurse with more than 25 years of experience in critical care, oncology, patient education, and nurse aide program coordination and education. She has strong teaching and communication skills, with an emphasis on encouraging patients to advocate for themselves as they navigate the healthcare system. She has a proven ability to work effectively with interdisciplinary healthcare teams to ensure positive patient outcomes.
Melissa was the sole caregiver for her parents, who lived with Parkinson’s and dementia. She provided 24/7 care, including medical management, help with activities of daily living, and end-of-life care, allowing them to remain at home and age with dignity.
Melissa worked with Independent RN Patient Advocates while living in Phoenix, Arizona, and now continues her work as an RN Patient Advocate in Colorado. She is also a Board Certified Patient Advocate (BCPA).
Janet Clements, BSN, RN

AREAS SERVED
Pinckney, Brighton, Howell, Dexter, Chelsea, Whitmore Lake, Hamburg, Stockbridge, South Lyon, Fowlerville, and Ann Arbor.
Also available in Jackson, Lansing, Flint, Farmington/Farmington Hills, western Oakland County, Washtenaw County, and western Wayne County. Other areas are considered on a case-by-case basis.
Jan has more than 36 years of experience as a Registered Nurse. She helps individuals and families navigate complex health care decisions, transitions, and systems with greater confidence and peace of mind.
Her nursing career has included hospital care in pediatrics, oncology, and orthopedics; home health and public health nursing; discharge planning, care coordination, and care management; and extensive experience with complex cases, appeals, and grievances in the health insurance industry. She has also served in supervisory and management roles throughout her career.
Jan understands that health care challenges don’t just affect patients—they affect entire families. Whether you’re facing a difficult transition from the hospital to home, assisted living, a nursing home, hospice, or another care setting, she will help you understand your options, identify solutions, and navigate the path forward.
Jan has worked with Independent RN Patient Advocates since November 2021, serving clients with patient advocacy and assisting with claims and appeals for Medicare and insurance denials of care.
Stacey Lohmeier, BSN, RN, CMSRN

AREAS SERVED
The Lake Charles area, including Moss Bluff, Westlake, and Prien.
Stacey received her Bachelor of Science in Nursing from Madonna University in Livonia, Michigan, and completed a death investigator course through the University of North Dakota. In her nursing work she has cared for patients with cystic fibrosis, asthma, diabetes, seizures, cerebral palsy, pneumonia, pelvic inflammatory disease, cellulitis, osteomyelitis, cancer, hemophilia, sickle cell anemia, and inflammatory bowel disease, as well as suicidal patients.
Her nursing experience includes Children’s Hospital of Michigan, interventional radiology with children, legal nurse consulting from 2008 to the present, and adjunct and clinical faculty roles at several colleges and universities. Most recently (2024), she practiced at the Rehabilitation Institute of Michigan in Detroit.
Stacey’s legal nursing work is well suited to her role as an RN Patient Advocate. Her knowledge of standards of care helps our clients at Independent RN Patient Advocates achieve the best possible outcomes, and her communication and navigation skills are outstanding thanks to her broad experience across many areas of medicine.
Elizabeth Potter, BSN, RN, LNCC

AREAS SERVED
Based in Billings, Montana. Full service area coming soon.
Elizabeth received her Bachelor of Science in Nursing from Marquette University in 1990 and has more than 35 years of experience as a Registered Nurse. She spent over two decades in critical care as a staff nurse and charge nurse in intensive care units, including the Surgical/Transplant ICU at University of Chicago Hospitals, Wyoming Medical Center, and Billings Clinic.
A Legal Nurse Consultant, Certified (LNCC), Elizabeth has provided legal nurse consulting services since 2000, including nearly 14 years as an in-house nurse paralegal and legal nurse consultant for a medical malpractice law firm in Billings, supporting cases from intake through trial. She has also worked as a field nurse case manager for patients with catastrophic and work-related injuries.
Her deep knowledge of standards of care, medical records, and complex hospital systems helps patients and families get clear answers and the care they deserve. In 2026, she was a featured speaker at the Montana Nurses Association’s 114th Convention, presenting on nursing documentation and protecting nursing practice.
To find out whether Elizabeth serves your area, call us at (602) 369-8444.